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Introduction to Restaurant Industry Award [MA000119]
Introduction to Restaurant Industry Award [MA000119]

Learn about Australia's restaurant industry's employment classification and how it relates to Planday.

Saad Saeed avatar
Written by Saad Saeed
Updated over a week ago

🎯 This article is relevant to Planday customers who have enabled the Restaurant Award on Planday. It provides an overview of the relevant functionality in Planday and the content of Planday’s built-in award interpretation feature (“Award library”) for the Restaurant Industry and links to additional guides to ease the set-up process of a Planday organisation.

If you’re unsure of the correct Award coverage for your company or your employees, we encourage you to visit the Fair Work Commission Awards finder page or contact the Fair Work Ombudsman to discuss this further. Getting this right is very important and sets the foundation for paying your employees correctly. You should also seek any independent legal advice as appropriate for your business.

Please also note that Planday focuses on the most common time and attendance related parts of the Restaurant Award and does not cover all award requirements, for example allowances, shift work and some overtime. Please refer to the schedule in our T&Cs and this Help Centre article for more information about the award exclusions.


Changing or overriding award configurations

Set out below is how Planday configures award requirements relating to contract rules, break rules, shift types and overtime. Whilst you are able to change the hours or rules specified, please note that overriding or changing these configurations could be in breach of your compliance obligations. You should seek independent legal advice as appropriate for your business.


Employee types

‘Employee types’ are used to define the employee’s employment basis. This is important to ensure that your employees are covered by the appropriate rules and automations in Planday.

Action required: Map your employees to the correct employee type. Learn more about Employee types in this article.

Name of Employee type

Full time

Part time

Casual (Intro level - Level 2)

Casual (Level 3 - Level 6)


Classifications

‘Classifications’ can be used to set your employees’ minimum hourly rates as per the Award. Please note that Planday supports the most common classifications of the Award. They are pre-set for your convenience as detailed below.

Note: Casual loading for casual employees is added automatically and separately with a payroll supplement.

Action required: Assign a classification to your employees. Learn more about classifications in this article.

Name of Classification

Level

Adult

Intro level

Levels 1 - 6

20 years

Intro level

Levels 1 - 5

19 years

Intro level

Levels 1 - 5

18 years

Intro level

Levels 1 - 5

17 years

Intro level

Levels 1 - 2

16 years and under

Intro level

Levels 1 - 2

Note: Classifications for apprentices are not supported in Planday. We recommend the following article here to enable the manual setup of an employee’s hourly rate should you wish.

It’s important to always check the Award and Fair Work’s Pay and Conditions Tool (PACT) if you’re unsure of the correct classification(s) to allocate to your business. Getting this right is very important and sets the foundation for paying your employees correctly. Alternatively contact the Fair Work Ombudsman to discuss this in more detail.


Ordinary hours

This outlines and forms the foundational amount of hours worked by an employee before overtime is triggered, as described by the award. These are supported in Planday with ‘Contract rules’.


Contract rules

You can define each individual employee’s ordinary hours by using Contract rules and visually see how you’re distributing the hours in the schedule. These rules set the foundation for applying overtime rates (covered further down).

Action required:

  • Review your part time and full time employees ordinary hours of work in line with the relevant award clauses.

  • Map your employees to the correct contract rules, or create/customise rules relevant to your circumstances. Learn more in this article.

  • Click here if you want to learn how to change the rules to meet your specific requirements.

Contract rule

Weekly interval

Max hours per day

Full-time

38 hours per week

11.5 hours

Part-time**

38 hours per week

11.5 hours

Casual

38 hours per week

12 hours

**Note that ‘Guaranteed hours’ is not supported in the ‘Contract rule’ feature. We recommend using ‘Contracted availability’ to define days and hours of your employees’ availability. See full list of features still in development.


Break rules

By using ‘Break rules’ allows you to automatically apply a set of breaks to the shifts in your schedule according to award specifications. You can also add/remove additional breaks and edit them manually on a shift-by-shift basis. Learn more about break rules in this article.

Automatic breaks

Length of shift

Type of Break(s)

5 hours or more and up to 10 hours

1 x 30 min unpaid meal break

More than 10 hours

2 x 20 min paid rest break + 1 x 30 min unpaid meal break

Action required:

Review the pre-defined break rules under Settings > Schedule > Breaks and verify that the breaks are set up in accordance with how your business operates. Pay special attention to the start and end times of the breaks particularly when using the ‘Timesheets’ feature with pre-defined break rules.

  • We encourage you to ensure you review disbursement of breaks in shifts in the ‘Timesheets’ feature and adjust them accordingly.

Manual breaks

Note: The settings of break rules only look at individual shifts and not the total hours per day.

  • Please ensure you review the placement of rest and meal breaks in shifts allocated to employees and update as needed to meet your compliance obligations.

The following scenario(s) can be completed using the ‘Timesheets’ feature once shifts have been completed. To learn more, click here.

Meal break delayed or not taken

If an unpaid meal break is delayed or not taken you’ll manually have to adjust the shift to ensure the 50% penalty is applied. This isn’t automated, and you’ll need to split the shift in the schedule.

To split a shift, you need to adjust the planned shift so it aligns with the hours worked up until the unpaid meal break should have been taken and remove the break. Next you need to add a separate shift with the shift type “Missed meal break” for the hours where penalties apply.

Steps:

  1. Go to the Schedule.

  2. Click on the Shift you need to split.

  3. Edit start and/or end time so it aligns with the worked hours up until the meal break was supposed to be held and remove the break. Click save.

  4. Create a new shift for the hours where penalties apply.

  5. Add start and end time, Shift type “Missed meal break”. Click save.

Where a meal break has been delayed, after adding in “Missed meal break” shift per the last above step:

  1. Create a new shift for the remainder of the hours worked

  2. Add start and end time, select the appropriate Shift type (I.e. “Normal”, “Overtime” etc.). Click save.


Shift types

With ‘Shift types’ you can label particular shifts in the schedule that’s out of the ordinary. For example when an employee is on leave (Annual leave, Compassionate leave, etc.) or when an employee who normally works on the day a public holiday falls and is eligible for payment of their ordinary hours. Learn more about Shift types in this article.

Name of Shift type

Area of use

Absent

For Absence (not award specific)

Absent - Public holiday

Use this shift type when your employee is absent on a public holiday and should be paid for their ordinary hours of work (only applicable for F.T and P.T)

Annual leave (paid)

Used together with the Leave and Absence module

Compassionate leave (CAS - unpaid)

Used together with the Leave and Absence module

Compassionate leave (FT/PT - paid)

Used together with the Leave and Absence module

Late

For Lateness (not award specific)

Missed meal break

Use from when the meal break was supposed to start, until meal break is allowed

Missed meal break on PH - Restaurant

Use from when the meal break was supposed to start, until meal break is allowed, during Public Holiday

Missed meal break during RDO - Restaurant

Use from when the meal break was supposed to start, until meal break is allowed, during work on a Rostered day off

Missed meal break during OT

Use from when the meal break was supposed to start, until meal break is allowed, during Overtime

Missed meal break during OT on PH - Restaurant

Use from when the meal break was supposed to start, until meal break is allowed, during Overtime on a Public Holiday

Ordinary Hours on Public Holiday

Use when your employee is working on a Public Holiday

Overtime

To manually record Overtime for example when work is required in excess of rostered hours.

Overtime / Work on Rostered day off

Use when your employee is working on a Rostered day off and should be paid overtime

Overtime on Public Holiday

Use when your employee is working on a Public Holiday and should be paid overtime

Personal / Carer’s leave (FT/PT - paid)

Used together with the Leave and Absence module

Personal / Carer’s leave (unpaid)

Used together with the Leave and Absence module

Public Holiday Substitute

Use when you and your employee agree to observe the public holiday on a different weekday and still receive the penalty for work on a public holiday

Sick No Pay

For Sickness (not award specific)

Time Off

For Time off (not award specific)

Training

To track training for Apprentices (no penalties or Overtime applies)

Unpaid leave

Used together with the Leave and Absence module


Working Time Rules

‘Working time rules’ provides you with a notification if you roster a shift that is in conflict with the predefined Working time rules. This prompt allows you to make an informed decision on what to do next. Planday supports some of the most common rostering restrictions in line with the Award and has pre-set rules for your convenience which are detailed below.

Name of working time rule

Applies to

Overtime or Rostering Restriction

Notes

Maximum 12 Ordinary hours per day

Casual

Rostering restriction / Overtime

Warning will appear when attempting to schedule more than 12 hours in conflict with minimum shift length requirements.

Hours in excess of the 12 hours should be recorded as overtime using the ‘Overtime’ shift type

Minimum 2 hours per shift

Casual

Rostering restriction

Warning will appear when attempting to schedule fewer than 2 hours in conflict with minimum shift length requirements.

We recommend always scheduling 2 or more hours, and if necessary leaving a comment on the shift if the employee should end their shift earlier.

Minimum 3 hours per day

P.T

Rostering restriction

Warning will appear when attempting to schedule fewer than 3 hours in conflict with minimum shift length requirements.

We recommend always scheduling 3 or more hours, and if necessary leaving a comment on the shift if the employee should end their shift earlier.

Minimum 6 hours per day

F.T

Rostering restriction

Warning will appear when attempting to schedule fewer than 6 hours in conflict with minimum shift length requirements.

We recommend always scheduling 6 or more hours, and if necessary leaving a comment on the shift if the employee should end their shift earlier.

Maximum 11.5 Ordinary hours per day

F.T + P.T

Rostering restriction / Overtime

Warning will appear when attempting to schedule more than 11.5 hours.

Hours in excess of the 11.5 hours should be recorded as overtime using the ‘Overtime’ shift type

Minimum 10 hours between ordinary hours

F.T + P.T

Rostering restriction / Overtime

Warning will appear when attempting to schedule a shift that is fewer than 10 ordinary hours from the end time of the previous shift scheduled.

Hours less than the 10 ordinary hours between shifts should be recorded as overtime using the ‘Overtime’ shift type

Minimum 2 days off per week

P.T

Rostering restriction / Overtime

Warning will appear when attempting to schedule a shift in a week that does not have a minimum of 2 days off.

Hours worked in excess of this requirement should be recorded as overtime using the ‘Overtime’ shift type

Minimum 8 hours break after working overtime**

All

Rostering restriction / Overtime

Warning will appear when attempting to schedule a shift that is fewer than 8 hours from the end time of the previous overtime shift worked.

Hours less than the 8 hours between overtime shifts should be treated as follows:

  • Delay the start of their next rostered shift until 8 hours break is met; or

  • Record the hours as overtime using the ‘Overtime’ shift type

Maximum spread of hours for split shifts is 12**

F.T + P.T

Rostering restriction / Overtime

Warning will appear when attempting to schedule more than 12 hours.

Hours in excess of the 12 hours spread for split shifts should be recorded as overtime using the ‘Overtime’ shift type

**Further information on these Working time rules are available in the following articles:


Overtime

This outlines the overtime as described by the Award*, supported by ‘Contract rules’, ‘Timesheets’, ‘Working time rules’ and ‘Payroll supplements’.

Click here to learn more about approving and managing Overtime using the Timesheets feature.

Overtime requirement

Supported by

Automatic

Action required

Full-time employees

In excess of ‘ordinary hours’ (Max 38 hours / week and Max 11.5 hours / day)

Contract rules, Working time rules, and Timesheets

Suggested automatically in Timesheets

Work performed on a Rostered day off

Schedule

Schedule manager needs to roster using shift type “Overtime / work on Rostered day off”

In excess of 12 hours spread for split shifts

Working time rules

Working time rule warning will trigger in the schedule if the rule is ignored. Schedule manager then needs to split the shift and use shift type “Overtime” for all hours exceeding 12 hours.

When rostered to work again, less than 8 hours after finishing Overtime (applies to all employee types)

Working time rules

Warning will appear when attempting to schedule a shift that is fewer than 8 hours from the end time of the previous overtime shift worked.

Hours less than the 8 hours between overtime shifts should be treated as follows:

  • Delay the start of their next rostered shift until 8 hours break is met; or

  • Record the hours as overtime using the ‘Overtime’ shift type

When rostered to work again with less than 10 hours between ordinary hours (applies to F.T and P.T)

Working time rule warning will trigger in the schedule if the rule is violated. Schedule manager then needs to split the shift and use shift type “Overtime”

Part-time employees

In excess of ‘ordinary hours’ (Max 38 hours / week and Max 11.5 hours / day)

Contract rules, Working time rules, and Timesheets

Suggested automatically in Timesheets

Work performed on a Rostered day off

Schedule

Schedule manager needs to roster using shift type “Overtime / work on Rostered day off”

In excess of the employee’s rostered hours

Schedule

Suggested automatically in Timesheets if Punch Clock was used to record worked hours. If not, Schedule manager needs to split the shift in the schedule and use shift type “Overtime” on hours before or after the rostered hours.

In excess of 12 hours spread for split shifts

Working time rules

Working time rule warning will trigger in the schedule if the rule is violated. Schedule manager then needs to split the shift and use shift type “Overtime” for all hours exceeding 12 hours.

Casual employees

In excess of 38 hours per week and 12 hours per day

Contract rules, Working time rules, and Timesheets

Suggested automatically in Timesheets

In excess of 12 hours spread for split shifts

Working time rules

Working time rule warning will trigger in the schedule if the rule is violated. Schedule manager then needs to split the shift and use shift type “Overtime” for all hours exceeding 12 hours.

Work performed on a Rostered day off

Schedule

Schedule manager needs to roster using shift type “Overtime / work on Rostered day off”

Please refer to the Fair Work Commission Awards finder page or contact the Fair Work Ombudsman for information on other situations in which overtime may be applicable.


Payroll Supplements

‘Payroll supplements’ are used to make automatic adjustments to employees’ hourly rates or salaries based on set criteria. They are commonly used for penalties and overtime.

Automatically applied using ‘Shift type’

Name

Applies

For

MA000119 - Cas. Overtime M-F 0-2 & Work w.o break

When Overtime is performed and meal break is delayed or not taken, Mon-Fri (requires use of shift type ‘Missed OT meal break’)

Casual

MA000119 - Cas. Overtime M-F 2+ & Work w.o break

When more than 2 hours Overtime is performed and meal break is delayed or not taken, Mon-Fri (requires use of shift type ‘Missed OT meal break’)

Casual

MA000119 - Cas. Overtime Mon-Fri 0-2

When Overtime is performed, Mon-Fri (requires use of shift type ‘Overtime’)

Casual

MA000119 - Cas. Overtime Mon-Fri 2+

When more than 2 hours Overtime is performed, Mon-Fri (requires use of shift type ‘Overtime’)

Casual

MA000119 - Cas. Overtime on RDO

When Overtime is performed on a Rostered day off (requires use of shift type ‘Overtime / Work on Rostered day off’)

Casual

MA000119 - Cas. Overtime on RDO & Work w.o break

When Overtime is performed and meal break is delayed or not taken on a Rostered day off (requires use of shift type ‘Missed meal break on RDO’)

Casual

MA000119 - Cas. Overtime Sat 0-2 & Work w.o break

When Overtime is performed and meal break is delayed or not taken on a Saturday (requires use of shift type ‘Missed OT meal break’)

Casual

MA000119 - Cas. Overtime Sat 2+ & Work w.o break

When more than 2 hours Overtime is performed and meal break is delayed or not taken on a Saturday (requires use of shift type ‘Missed OT meal break’)

Casual

MA000119 - Cas. Overtime Saturday 0-2

When Overtime is performed on a Saturday (requires use of shift type ‘Overtime’)

Casual

MA000119 - Cas. Overtime Saturday 2+

When more than 2 hours Overtime is performed on a Saturday (requires use of shift type ‘Overtime’)

Casual

MA000119 - Cas. Overtime Sunday

When Overtime is performed on a Sunday (requires use of shift type ‘Overtime’)

Casual

MA000119 - Cas. Overtime Sunday & Work w.o break

When Overtime is performed and meal break is delayed or not taken on a Sunday (requires use of shift type ‘Missed OT meal break’)

Casual

MA000119 - Cas. Overtime on Public Holiday

When Overtime is performed on a Public Holiday (requires use of shift type ‘Overtime on Public Holiday’)*

Casual

MA000119 - Cas. Overtime on PH & Work w.o break

When Overtime is performed and meal break is delayed or not taken on a Public Holiday (requires use of shift type ‘Missed OT meal break’ + ‘Missed OT meal break on PH’)*

Casual

MA000119 - Cas. Penalty Saturday & Work w.o break

When ordinary hours is performed and meal break is delayed or not taken on a Saturday (requires use of shift type ‘Missed meal break’)

Casual

MA000119 - Cas. Penalty Sun lvl.0-2 & Work w.o br

When ordinary hours is performed and meal break is delayed or not taken on a Sunday (requires use of shift type ‘Missed meal break’)

Casual level 0-2

MA000119 - Cas. Penalty Sun lvl.3-6 & Work w.o br

When ordinary hours is performed or not taken and meal break is delayed on a Sunday (requires use of shift type ‘Missed meal break’)

Casual level 3-6

MA000119 - Cas. Penalty work on PH & Work w.o bre

When ordinary hours is performed and meal break is delayed or not taken on a Public Holiday (requires use of shift type ‘Missed meal break’ + ‘Missed meal break on PH’)*

Casual

MA000119 - Overtime Mon-Fri 0-2

When Overtime is performed, Mon-Fri (requires use of shift type ‘Overtime’)

P.T + F.T

MA000119 - Overtime Mon-Fri 0-2 & Work w.o break

When Overtime is performed and meal break is delayed or not taken, Mon-Fri (requires use of shift type ‘Missed OT meal break’)

P.T + F.T

MA000119 - Overtime Mon-Fri 2+

When more than 2 hours Overtime is performed, Mon-Fri (requires use of shift type ‘Overtime’)

P.T + F.T

MA000119 - Overtime Mon-Fri 2+ & Work w.o break

When more than 2 hours Overtime is performed and meal break is delayed or not taken, Mon-Fri (requires use of shift type ‘Missed OT meal break’)

P.T + F.T

MA000119 - Overtime on RDO

When Overtime is performed on a Rostered day off (requires use of shift type ‘Overtime / Work on Rostered day off’)

P.T + F.T

MA000119 - Overtime on RDO & Work w.o break

When Overtime is performed and meal break is delayed or not taken on a Rostered day off (requires use of shift type ‘Missed meal break on RDO’)

P.T + F.T

MA000119 - Overtime Sat 0-2 & Work w.o break

When Overtime is performed and meal break is delayed on a Saturday (requires use of shift type ‘Missed OT meal break’)

P.T + F.T

MA000119 - Overtime Sat 2+ & Work w.o break

When more than 2 hours Overtime is performed and meal break is delayed or not taken on a Saturday (requires use of shift type ‘Missed OT meal break’)

P.T + F.T

MA000119 - Overtime Saturday 0-2

When Overtime is performed on a Saturday (requires use of shift type ‘Overtime’)

P.T + F.T

MA000119 - Overtime Saturday 2+

When more than 2 hours Overtime is performed on a Saturday (requires use of shift type ‘Overtime’)

P.T + F.T

MA000119 - Overtime Sunday

When Overtime is performed on a Sunday (requires use of shift type ‘Overtime’)

P.T + F.T

MA000119 - Overtime Sunday & Work w.o break

When Overtime is performed and meal break is delayed or not taken on a Sunday (requires use of shift type ‘Missed OT meal break’)

P.T + F.T

MA000119 - Overtime on Public Holiday

When Overtime is performed on a Public Holiday (requires use of shift type ‘Overtime on Public Holiday’)*

P.T + F.T

MA000119 - Overtime on PH & Work w.o break

When Overtime is performed and meal break is delayed or not taken on a Public Holiday (requires use of shift type ‘Missed OT meal break’ + ‘Missed OT meal break on PH’)*

P.T + F.T

MA000119 - Penalty Saturday & Work w.o break

When ordinary hours is performed and meal break is delayed or not taken on a Saturday (requires use of shift type ‘Missed meal break’)

P.T + F.T

MA000119 - Penalty Sunday & Work w.o break

When ordinary hours is performed and meal break is delayed or not taken on a Sunday (requires use of shift type ‘Missed meal break’)

P.T + F.T

MA000119 - Penalty work on PH & Work w.o break

When ordinary hours is performed and meal break is delayed or not taken on a Public Holiday (requires use of shift type ‘Missed meal break’ + ‘Missed meal break on PH’)*

P.T + F.T

MA000119 - Work on Subst. Pub.Hol.

When hours are performed on a substituted Public Holiday (requires use of shift type ‘Public Holiday Substitute’)*

All

MA000119 - Work without meal break

When ordinary hours is performed on shift type ‘Missed meal break’

P.T + F.T

MA000119 - Work without meal break Casual

When ordinary hours is performed on shift type ‘Missed meal break’

Casual

Automatically applied without ‘Shift type’

Name

Applies

For

MA000119 - Cas. Penalty Saturday

When ordinary hours is performed on a Saturday

Casual

MA000119 - Cas. Penalty Sun lvl.0-2

When ordinary hours is performed on a Sunday

Casual level 0-2

MA000119 - Cas. Penalty Sun lvl.3-6

When ordinary hours is performed on a Sunday

Casual level 3-6

MA000119 - Cas. Penalty work on PH

When ordinary hours is performed on a Public Holiday*

Casual

MA000119 - Casual Loading

For all hours worked

Casual

MA000119 - Penalty 10pm-12am

When ordinary hours is performed Mon-Fri between 10pm - 12am

All

MA000119 - Penalty 12am-6am

When ordinary hours is performed Mon-Fri between 12am - 6am

All

MA000119 - Penalty Saturday

When ordinary hours is performed on a Saturday

P.T + F.T

MA000119 - Penalty Sunday

When ordinary hours is performed on a Sunday

P.T + F.T

MA000119 - Penalty work on PH

When ordinary hours is performed on a Public Holiday*

P.T + F.T

💡 Penalties related to a delayed or missing Meal break are not automated in Planday. You will need to manually adjust the shifts for the appropriate penalty to apply, by splitting the shift to:

  • Shift type ‘Normal’ for the first 6 hours

  • Shift type ‘Missed meal break’ until the break was allowed or until the shift has ended. To learn more about it, navigate to ‘Meal break delayed or not taken’.

  • Shift type ‘Missed OT meal break’ should be used accordingly when the shift is during Overtime and the meal break is delayed or missing.

  • Shift type ‘Missed OT meal break on PH’ should be used accordingly when the shift is during Overtime on Public Holiday and the meal break is delayed or missing.

  • Shift type ‘Missed meal break on RDO’ should be used accordingly when the shift is during work on a Rostered day off and the meal break is delayed or missing.

  • Shift type ‘Missed meal break on PH’ should be used accordingly when the shift is during a Public Holiday and the meal break is delayed or missing.

*Public Holidays

Action required: Note that this requires you to set up a Public Holiday calendar that is relevant for your State/region and your employees. Learn more about how to create a Public Holiday Calendar in this article.

  • If using the Xero integration to Planday, you will need to review which setup suits to ensure public holiday hours are sent from Planday to Xero correctly. Learn more in this article.


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