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Introduction to Fast Food Industry Award [MA000003]
Introduction to Fast Food Industry Award [MA000003]

Learn about Australia's fast food industry's employment classification and how it relates to Planday.

Saad Saeed avatar
Written by Saad Saeed
Updated over a week ago

🎯 This article is relevant to Planday customers who have enabled the Fast Food Award on Planday. It provides an overview of the relevant functionality in Planday and the content of Planday’s built-in award interpretation feature (“Award library”) for the Fast Food Industry and links to additional guides to ease the set-up process of a Planday organisation.

If you’re unsure of the correct Award coverage for your company or your employees, we encourage you to visit the Fair Work Commission Awards finder page or contact the Fair Work Ombudsman to discuss this further. Getting this right is very important and sets the foundation for paying your employees correctly. You should also seek any independent legal advice as appropriate for your business.

Please also note that Planday focuses on the most common time and attendance related parts of the Fast Food Award and does not cover all award requirements, for example allowances, shift work and some overtime. Please refer to the schedule in our T&Cs and this Help Centre article for more information about the award exclusions.


Changing or overriding award configurations

Set out below is how Planday configures award requirements relating to contract rules, break rules, shift types and overtime. Whilst you are able to change the hours or rules specified, please note that overriding or changing these configurations could be in breach of your compliance obligations. You should seek independent legal advice as appropriate for your business.


Employee types

‘Employee types’ are used to define the employee’s employment basis. This is important to ensure that your employees are covered by the appropriate rules and automations in Planday.

Action required: Map your employees to the correct employee type. Learn more about Employee types in this article.

Name of Employee type

Full time (Level 1)

Full time (Level 2 or 3)

Part time (Level 1)

Part time (Level 2 or 3)

Casual (Level 1)

Casual (Level 2 or 3)


Classifications

‘Classifications’ can be used to set your employees’ minimum hourly rates as per the Award. Please note that Planday supports the most common classifications of the Award. They are pre-set for your convenience as detailed below.

Note: casual loading for casual employees is added automatically and separately with a payroll supplement.

Action required: Assign a classification to your employees. Learn more about classifications in this article.

Name of Classification

Level

Adult

Level 1 - 2

Level 3 - in charge of 1 or no persons

Level 3 - in charge of 2 or more persons

21 years

Level 1 - 2

Level 3 - in charge of 1 or no persons

Level 3 - in charge of 2 or more persons

20 years

Level 1 - 2

Level 3 - in charge of 1 or no persons

Level 3 - in charge of 2 or more persons

19 years

Level 1 - 2

Level 3 - in charge of 1 or no persons

Level 3 - in charge of 2 or more persons

18 years

Level 1 - 2

Level 3 - in charge of 1 or no persons

Level 3 - in charge of 2 or more persons

17 years

Level 1 - 2

Level 3 - in charge of 1 or no persons

Level 3 - in charge of 2 or more persons

16 years

Level 1 - 2

Level 3 - in charge of 1 or no persons

Level 3 - in charge of 2 or more persons

15 years and under

Level 3 - in charge of 1 or no persons

Level 3 - in charge of 2 or more persons

It’s important to always check the Award and Fair Work’s Pay and Conditions Tool (PACT) if you’re unsure of the correct classification(s) to allocate to your business. Getting this right is very important and sets the foundation for paying your employees correctly. Alternatively contact the Fair Work Ombudsman to discuss this in more detail.


Ordinary Hours

This outlines and forms the foundational amount of hours worked by an employee before overtime is triggered, as described by the award. These are supported in Planday with ‘Contract rules’.


Contract rules

You can define each individual employee’s ordinary hours by using Contract rules and visually see how you’re distributing the hours in the schedule. These rules set the foundation for applying overtime rates (covered further down).

Action required:

  • Review your part time and full time employees ordinary hours of work in line with the relevant award clauses.

  • Map your employees to the correct contract rules, or create/customise rules relevant to your circumstances. Learn more in this article.

  • Click here if you want to learn how to change the rules to meet your specific requirements.

Contract rule

Weekly interval

Max hours per day

Full-time

38 hours per week

11 hours per day

Casual

38 hours per week

11 hours per day

Action required:

  • You will need to review and update the contract rule when assigning this to part-time employees to ensure it is in line with their employee contract or agreement.

  • The Contract rule for part-time employees available in Planday is a default configuration provided as an example only.

Contract rule

Weekly interval

Regular working hours

Max hours per day

Part-time

Less than 38 hours per week

Agreed working hours:

Mon,Tue,Fri = 9am-6pm

(example only)

11 hours per day


Break rules

By using ‘Break rules’ allows you to automatically apply a set of breaks to the shifts in your schedule according to award specifications. You can also add/remove additional breaks and edit them manually on a shift-by-shift basis. Learn more about break rules in this article.

Automatic breaks

Length of shift

Type of Break(s) that automatically apply

More than 5 hours (but less than 8)

1 x 30 min unpaid meal break

More than 4 hours (but less than 10)

1 x 10 min paid rest break + 1 x 30 min unpaid meal break

More than 9 hours

2 x 10 min paid rest break + 1 x 30 min unpaid meal break

Action required:

  • Review the pre-defined break rules under Settings > Schedule > Breaks and verify that the breaks are set up in accordance with how your business operates.

  • Pay special attention to the start and end times of the breaks and ensure the following in line with clause 14.5:

    • Breaks are not taken within the first or the last hour of work; or

    • Paid rest break is not combined with unpaid meal break; or

    • No work is performed for more than 5 hours without taking a meal break.

  • When using the ‘Timesheets’ feature, it’s important to review the disbursement of breaks in shifts and adjust the pre-defined break rules accordingly.

Getting this right is very important and sets the foundation for paying your employees correctly. Refer to the Award for more information on breaks or alternatively contact the Fair Work Ombudsman to discuss in more detail.

Manual breaks

Note:

  • The following scenario(s) can be completed using the ‘Timesheets’ feature once shifts have been completed. To learn more, click here.

  • The settings of break rules only look at individual shifts and not the total hours per day.

    • Please ensure you review the placement of rest and meal breaks in shifts allocated to employees and update as needed to meet your compliance obligations.

Length of shift

Type of Break(s)

More than 9 hours

If two 30 minute unpaid meal breaks are provided, the second unpaid meal break needs to be manually added to the shift and ensure that only one paid rest break is provided

Action required

To manually add the elective unpaid meal break to the shift, you need to:

  1. Go to the Schedule.

  2. Select the shift you want to add the elective unpaid meal break to.

  3. Click on the edit button under breaks.

  4. Select the ‘+Add break’ option.

  5. Enter in the start and end times to generate the duration up to 30 min, ensure unpaid is selected.

  6. Select Close, and Save the shift.


Shift types

With ‘Shift types’ you can label particular shifts in the schedule that’s out of the ordinary. For example when an employee is on leave (Annual leave, Compassionate leave, etc.) or when an employee who normally works on the day a public holiday falls and is eligible for payment of their ordinary hours. Learn more about Shift types in this article.

Name of Shift type

Area of use

Absent

For Absence (not award specific)

Absent - Public holiday

Use this shift type when your employee is absent on a public holiday and should be paid for their ordinary hours of work (only applicable for F.T and P.T

Annual leave (paid)

Used together with the Leave and Absence module

Compassionate leave (CAS - unpaid)

Used together with the Leave and Absence module

Compassionate leave (FT/PT - paid)

Used together with the Leave and Absence module

Late

For Lateness (not award specific)

Overtime

To manually record Overtime for example when work is required in excess of rostered hours.

Overtime on Public Holiday

Use when your employee is working on a Public Holiday and should be paid overtime

Personal / Carer’s leave (FT/PT - paid)

Used together with the Leave and Absence module

Personal / Carer’s leave (unpaid)

Used together with the Leave and Absence module

Sick No Pay

For Sickness (not award specific)

Time Off

For Time off (not award specific)

Training

To track training (no penalties or Overtime applies)

Unpaid leave

Used together with the Leave and Absence module


Working Time Rules

‘Working time rules’ provides you with a notification if you roster a shift that is in conflict with the predefined Working time rules. This prompt allows you to make an informed decision on what to do next. Planday supports the most common rostering restrictions in line with the Award and has pre-set rules for your convenience which are detailed below.

Name of working time rule

Applies to

Overtime or Rostering Restriction

Notes

Minimum 3 hours per shift

Casual

Rostering restriction

Warning will appear when attempting to schedule fewer than 3 hours in conflict with minimum shift length requirements

We recommend always scheduling 3 or more hours, and if necessary leaving a comment on the shift if the employee should end their shift earlier.

Minimum 3 hours per day

P.T

Rostering restriction

Warning will appear when attempting to schedule fewer than 3 hours in conflict with minimum shift length requirements.

We recommend always scheduling 3 or more hours, and if necessary leaving a comment on the shift if the employee should end their shift earlier.

Maximum 11 Ordinary hours per day

All

Rostering restriction / Overtime

Warning will appear when attempting to schedule more than 11 hours in conflict with minimum shift length requirements.

Hours in excess of the 11 hours should be recorded as overtime using the ‘Overtime’ shift type

Maximum 5 days per week

F.T + P.T

Rostering restriction / Overtime

Warning will appear when attempting to schedule a shift during a week where 5 days maximum has been met.

Hours worked in excess of this requirement should be recorded as overtime using the ‘Overtime’ shift type


Overtime

This outlines the overtime as described by the Award*, supported by ‘Contract rules’, ‘Timesheets’, ‘Working time rules’ and ‘Payroll supplements’ in Planday.

Click here to learn more about approving and managing Overtime using the Timesheets feature.

Overtime requirement

Supported by

Automatic

Action required

Full-time employees

In excess of ‘ordinary hours’ (Max 38 hours / week and Max 11 hours / day)

Contract rules, Working time rules, and Timesheets

Suggested automatically in Timesheets

In excess of the employee’s rostered hours

Schedule

Suggested automatically in Timesheets if Punch clock was used to record worked hours. If not, Schedule manager needs to split the shift in the schedule and use shift type “Overtime” on hours before or after the rostered hours.

Part-time employees

In excess of ‘ordinary hours’ (Max 38 hours / week and Max 11 hours / day)

Contract rules, Working time rules, and Timesheets

Suggested automatically in Timesheets

In excess of the employee’s rostered hours

Schedule

Suggested automatically in Timesheets if Punch clock was used to record worked hours. If not, Schedule manager needs to split the shift in the schedule and use shift type “Overtime” on hours before or after the rostered hours.

Their regular pattern of work in circumstances where there is no written record of an agreed variation to a particular rostered shift

Schedule

use shift type “Overtime”

Casual employees

In excess of 38 hours per week and 11 hours per day

Contract rules, Working time rules, and Timesheets

Suggested automatically in Timesheets

Shifts crossing midnight on or prior to a Public Holiday

When employees are scheduled to work or have worked a shift crossing midnight for either of the below, the shift needs to be split up accordingly.

  • On a Public Holiday; or

  • Prior to a Public holiday

To split a shift crossing midnight on a Public Holiday:

  1. Go to the Schedule

  2. Select the shift that starts on the Public Holiday that is crossing midnight

  3. Adjust the end time to midnight (00:00) and ensure the shift type is set to ‘Overtime on Public Holiday’

  4. Click Save

  5. Add a new shift to cover the remaining hours worked by setting:

    1. Start time as midnight (00:00)

    2. End time as the original shift end time

    3. Ensure the shift type is set to ‘Normal’ or ‘Overtime’ (select ‘Overtime’ if the shift is part of overtime worked)

  6. Click Save

To split a shift crossing midnight prior to a Public Holiday:

  1. Go to the Schedule

  2. Select the shift that starts prior to a Public Holiday that is crossing midnight

  3. Adjust the end time to midnight (00:00) and ensure the shift type is set to ‘Normal’ or ‘Overtime’ (select ‘Overtime’ if the shift is part of overtime worked)

  4. Click Save

  5. Add a new shift to cover the remaining hours worked by setting:

    1. Start time as midnight (00:00)

    2. End time as the original shift end time

    3. Ensure the shift type is set to ‘Overtime on Public Holiday’

  6. Click Save

Please refer to the Fair Work Commission Awards finder page or contact the Fair Work Ombudsman for information on other situations in which overtime may be applicable.


Payroll Supplements

‘Payroll supplements’ in Planday are used to make automatic adjustments to employees’ hourly rates or salaries based on set criteria. They are commonly used for penalties.

Automatically applied using ‘Shift type’

Name

Applies

For

FFI (MA000003) - Cas. Overtime Mon-Sat 0-2

When Overtime is performed, Mon-Sat (requires use of shift type ‘Overtime’)

Casual

FFI (MA000003) - Cas. Overtime Mon-Sat 2+

When more than 2 hours Overtime is performed, Mon-Sat (requires use of shift type ‘Overtime’)

Casual

FFI (MA000003) - Cas. Overtime Public Holiday

When Overtime is performed on a Public Holiday (requires use of shift type ‘Overtime’ + ‘Overtime on Public Holiday’)*

Casual

FFI (MA000003) - Cas. Overtime Sun

When Overtime is performed on a Sunday (requires use of shift type ‘Overtime’)

Casual

FFI (MA000003) - Overtime Mon-Sat 0-2

When Overtime is performed, Mon-Sat (requires use of shift type ‘Overtime’)

FT+PT

FFI (MA000003) - Overtime Mon-Sat 2+

When more than 2 hours Overtime is performed, Mon-Sat (requires use of shift type ‘Overtime’)

FT+PT

FFI (MA000003) - Overtime Public Holiday

When Overtime is performed on a Public Holiday (requires use of shift type ‘Overtime’ + ‘Overtime on Public Holiday’)*

FT+PT

FFI (MA000003) - Overtime Sun

When Overtime is performed on a Sunday (requires use of shift type ‘Overtime’)

FT+PT

Automatically applied without ‘Shift type’

Name

Applies

For

FFI (MA000003) - Casual Loading

For all hours worked

Casual

FFI (MA000003) - Penalty 10pm-12am

When ordinary hours is performed Mon-Fri between 10pm - 12am

FT+PT

FFI (MA000003) - Penalty 10pm-12am Casual

When ordinary hours is performed Mon-Fri between 10pm - 12am inclusive of casual loading

Casual

FFI (MA000003) - Penalty 12am-6am

When ordinary hours is performed Mon-Fri between 12am - 6am

FT+PT

FFI (MA000003) - Penalty 12am-6am Casual

When ordinary hours is performed Mon-Fri between 12am - 6am inclusive of casual loading

Casual

FFI (MA000003) - Penalty Public Holiday

When ordinary hours is performed on a Public Holiday*

FT+PT

FFI (MA000003) - Penalty Public Holiday Casual

When ordinary hours is performed on a Public Holiday inclusive of casual loading*

Casual

FFI (MA000003) - Penalty Saturday

When ordinary hours is performed on a Saturday

FT+PT

FFI (MA000003) - Penalty Saturday Casual

When ordinary hours is performed on a Saturday inclusive of casual loading

Casual

FFI (MA000003) - Penalty Sunday Casual lvl.1

When ordinary hours is performed on a Sunday by Casual level 1 employee

Casual level 1

FFI (MA000003) - Penalty Sunday Casual lvl.2-3

When ordinary hours is performed on a Sunday by Casual level 2 or 3 employee

Casual level 2-3

FFI (MA000003) - Penalty Sunday lvl.1

When ordinary hours is performed on a Sunday by level 1 employee

PT level 1 + FT level 1

FFI (MA000003) - Penalty Sunday lvl.2-3

When ordinary hours is performed on a Sunday by level 2 or 3 employee

PT level 2-3 + FT level 2-3

* Public Holidays

Action required: Note that this requires you to set up a Public Holiday calendar that is relevant for your State/region and your employees. Learn more about how to create a Public Holiday Calendar in this article.

  • If using the Xero integration to Planday, you will need to review which setup suits to ensure public holiday hours are sent from Planday to Xero correctly. Learn more in this article.


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