We wanted to let you know that Xero has made the difficult decision to retire the Planday product in Australia on 30 September 2024. We understand this news may come as a disappointment, and we want you to know we appreciate the support you've shown us.

In light of this decision, Xero conducted a review of other providers and determined we can better serve our Australian customers by partnering more closely with workforce management solution Deputy.

That’s why today, Xero has also announced a new strategic partnership with Deputy. This partnership means Deputy is now Xero’s preferred partner for timesheets, attendance and scheduling. Deputy’s intuitive platform, robust awards engine and seamless integration with Xero means we are confident this partnership will enable Xero to provide Australian customers with a leading time, attendance and scheduling product.

In the future, Xero will deeply embed Deputy’s workforce management capability into the Xero platform, bringing workforce management together with Xero's payroll and accounting in one place for Xero’s Australian customers.

We know how critical your time, attendance and scheduling needs are, so we wanted to give you plenty of notice prior to 30 September 2024 so you can find an alternative solution that meets your needs. We encourage you to consider transitioning to Xero’s preferred partner Deputy, or there are a number of other options available in the Xero App Store.

For those interested in hearing more about Deputy’s product, they will be running a dedicated webinar for any Planday customers, including details about the onboarding process.

Click below to sign up for a webinar time that is most convenient for you,

If you wish to export your data to manage your record keeping obligations, you can do so at any time by following the instructions in our help centre.

We want to thank you again for the support and we want to do all we can to help you during this transition. You can read more about this news on Xero’s blog.

To contact the Planday support team with questions, please log in to your Planday portal or log in on the website to chat to the team.

Many thanks,
Xero and Planday